The below contract is provided to protect you as my client and clearly details the service that you will receive from DJ Craigy B as well as informing you of anything that I require in order to ensure I can give you the best service.
Hopefully, it also gives you peace of mind that you are booking a professional to take care of your entertainment. If you have any questions about any of the details, please reach out.
Craigy B Promise:
Once you have paid your deposit and received a booking confirmation email your event date is secure with me. In all the years that I have been providing entertainment, I have never let a client down, I have never pulled out at the last minute or failed to attend an event. In the absolute worst-case scenario that I am extremely unwell or hospitalised, I will do everything in my power to ensure your event is covered by an equally professional, fully briefed DJ. I have built up a network of local & national DJs that can be called upon if ever required.
Section 1 - Booking Details
I ask that there is adequate set-up time available. 60 minutes fro allow for setup before the start time of the event and 45 minutes after the event to break down the equipment and leave the venue. If this time is not given, it may delay the start of the entertainment. If there are any access issues or stairs, please let me know as soon as possible so I can plan extra time to set up if needed.
Section 2 - Payment Details
You can make a payment straight into my business bank account via BACs. When making any payment, please use the event date as your reference to ensure I track the payment.
No booking is secure until a non-refundable deposit is received and then a booking confirmation email is sent.
The deposit is £50 for most events unless otherwise stated by me Craigy B. The amount of this is depending on what service is being supplied. I will only hold a quote for 48 hours from it being sent then it cannot be guaranteed that your event is safe and available to book.
All outstanding balances are to be paid, 7 days before a party and 4 weeks before a wedding. If full payment is not made within these times, I reserve the right to cancel, I will make multiple attempts to contact you before cancelling.
Section 3 - Selfie Pod hire
The selfie pods that are available for hire can vary in style. A selfie pod is different to a photo booth as it doesn't use a DSLR camera so the image won't be as high quality and it doesn't print out pictures. However, it is a fraction of the price of a photo booth and you are still able to capture the moment.
The selfie pod hire comes with dressing-up items and a customisable home screen. After the event, I will send a link to you where you can download all the digital photos taken.
Section 4 - Alcohol & Music Licences
In some instances, the booking times may exceed the venue's alcohol and music licenses. It is the client’s responsibility to obtain the full and correct information in relation to the finish time of the event and the music finish time for the event as these can occasionally be two different times.
Should I arrive at the venue to be advised by the venue staff that there is an earlier finish time than what the client, has previously advised then I must finish at the time stipulated by the venue staff to ensure (by law) that I adhere to the venue's licensing requirements. No refund of any kind will be issued if the music has to stop due to direction from the venue. It is your responsibility as the client to ensure the venue holds the correct alcohol and music licences.
Section 5 - Changes to any booking
Should you wish to change the date or location of the event, please let me know asap. If I do not have availability due to a date of an event change, It will be your choice to cancel the booking and forfeit the deposit or full amount.
All changes must be made by email to bookings@djcraigyb.co.uk or on my contact number.
Section 6 - Cancellations
After booking, I will be holding the date exclusively for you. The potential loss of work in the event of a cancellation is real and tangible. If cancelled within 7 days of the event, I will not refund any payment made.
Cancellations must be made by email to bookingsdjcraigyb.co.uk or on my contact number.
Section 7 - Conduct
No violence, aggressive or abusive behaviour from anyone will be tolerated. I reserve the right to terminate the booking at any time without a refund if personal safety is under threat, if I have been threatened or if my equipment is purposefully damaged.
It is your responsibility to inform me of any guests who suffer from medical conditions that may be affected by strobe, laser, UV or flashing lights prior to the event.
Section 8 - The Venue
If the event start time is delayed due to the inability of myself to gain access to the venue or any other delay beyond my control, you will not be eligible for a refund. It is your responsibility to ensure I can gain access to the venue 60 minutes before the event starts.
I cannot accept any responsibility for electrical faults or power cuts in the venue.
If you have booked a smoke/Haze machine you will need to obtain permission to use it from the venue. I will not be held responsible should our smoke/haze machine trigger any alarms in the venue or require a fire service call-out.
If the venue has a sound limiter, I cannot control when and if the power cuts off due to excessive noise from music or guests.
Section 9 - Other
I cannot be held responsible for not having any specific songs unless this has been requested prior to the event date and confirmed that it is available to play. I cannot guarantee to obtain or play all the songs requested.
I use premium, reliable equipment however during any event with any entertainment, very rarely equipment may malfunction. If this is ever the case, I may need to change or reset the equipment in order to rectify any issues.
I may take photos and videos for use on social media platforms or my website. These may be used in promotional materials, if this is an issue please let me know before the event starts.